Managed IT Services in Merrillville, IN

CIO Landing provides managed IT services and cybersecurity to businesses in Merrillville, Indiana, and across Lake County, Indiana. Our team works from our offices in Northfield and downtown Chicago, supporting clients remotely every day and on-site when needed.

IT support for Merrillville businesses

Merrillville sits at the crossroads of I-65 and U.S. 30 and is one of the main commercial hubs of Lake County, Indiana. We support professional offices, healthcare practices, distributors and manufacturers in and around Merrillville.

Businesses here often have several locations or staff on the road, so we focus on secure remote access, reliable networks between sites and fast help when someone can’t work.

How we support you

• Help desk: your team calls, emails or uses the system-tray icon and reaches technicians who know your environment, Monday to Friday, 7am to 7pm Central.
• On-site when needed: most issues are solved remotely; when hands-on work is needed, a technician comes to your Merrillville office.
• Cybersecurity: managed detection and response, email filtering, multi-factor authentication, disk encryption and security awareness training.
• Backup and disaster recovery: daily backups with off-site copies, tested so you can recover.
• Microsoft 365 and cloud: setup, security and day-to-day management.
• Planning: a Client Success Manager and Technology Business Reviews keep your systems current and your budget predictable.

Response targets and what’s included are on our Service Levels page.

One plan, one monthly price

All day-to-day IT is covered by one plan at $150 to $225 per user per month, depending on how complex your environment is. Projects are quoted separately, in writing and up front. See our pricing.

Industries we know well

We specialize in law firms, financial services and manufacturing, and we support other businesses with the same proven foundation.

Frequently asked questions

Does CIO Landing have clients in Merrillville?

Yes. We support businesses in Merrillville and Lake County, Indiana today. For their privacy and security we don’t publish client names, but we’re happy to connect you with a client in your area. Contact us and ask for a local reference.

Do you provide on-site IT support in Merrillville?

Yes. Most issues are solved remotely by our help desk, which is the fastest way to get your team working again. When a problem needs hands on the equipment, a technician comes on-site in Merrillville.

How much do managed IT services cost for a Merrillville business?

CIO Landing has one plan that covers all day-to-day IT for $150 to $225 per user per month, depending on how complex your environment is. Projects are quoted separately. See our pricing page for details.

How fast do you respond?

Our written targets, during business hours (Monday to Friday, 7am to 7pm Central), are 1 business hour when everyone is down, 2 hours for critical systems, 4 hours when a few users are affected and 1 business day for single-user issues. After hours, urgent issues get a best-effort response from our on-call technician.

Get started

Tell us about your business and we’ll show you what managed IT would look like for your team. Schedule a discovery call

We also serve Crown Point, Hobart, Schererville, Valparaiso and nearby communities. Other areas we serve: Valparaiso, IN · Kenosha, WI · Milwaukee, WI · Tinley Park, IL · Naperville, IL · West Dundee, IL · Lake Forest, IL · Chicago · Northfield.