November 2, 2022

Levels of IT Support

Many organizations outsource IT support to save money and free up internal resources to focus on other priorities.  Outsourced IT costs can vary.  IT support providers typically offer a blend of technical support and practical customer service. This type of […]
November 1, 2022

DuckDuckGo for Mac Comes with New Privacy Features

DuckDuckGo announced on October 18, 2022, that the beta version of its Mac desktop app is now available for all Mac users.  DuckDuckGo is a browser that focuses on privacy. It has many new features designed to make web browsing […]
October 31, 2022

Ducktail Malware Returns With New PHP Variant

An advanced PHP variant of the Ducktail malware poses a risk to Facebook users. On October 13th, 2022, ZScaler, a cloud security firm, published a blog post detailing this latest discovery. The new PHP version is being distributed by “pretending […]
October 29, 2022

DDoS IP Protection: A New, Low-Cost Option for SMB

Microsoft announced the Azure DDoS IP Protection released as a public preview on October 19, 2022. Small and medium-sized businesses (SMBs) can now benefit from DDoS protection with a pricing model customized to their specifications. DDoS Protection provides similar capabilities […]
October 28, 2022

Common Mistakes To Avoid When Implementing A CRM For Your Business

In order to be successful, it is important for businesses to have a good customer relationship management system in place. However, many small companies make simple mistakes that get them in trouble. If you don’t keep your customer data clean […]
October 27, 2022

Fortinet Security Updates

Fortinet addressed a critical vulnerability that gave remote access to numerous services and was being exploited by threat actors in the wild. The company described the vulnerability as an authentication bypass on the admin interface, allowing unauthenticated users to connect […]
October 26, 2022

Networking Tips For IT Support Specialists

As an IT support specialist, you should take advantage of networking opportunities to further your career. Join professional organizations and connect with fellow IT support specialists to expand your network. It’s important to take multiple business cards to networking events […]
October 26, 2022

Toyota T-Connect Database Exposed

On October 7, 2022, Toyota Motor Corporation made an announcement that the personal information of approximately 296,000 consumers had been compromised. The Toyota T-Connect system enables owners of Toyota automobiles to link their cell phones to their vehicles. By doing […]
October 25, 2022

Firefox 106 Update: What’s New and Improved

On October 18, 2022, Firefox 106 Stable and Firefox 102.4 ESR were released to the public. New features A new Colorways theme, Firefox view, PDF editing, text recognition, and extraction on macOS are all included in the most recent Firefox […]