The CIO Landing 'Service 10'
We have 10 core service values that keep us focused on servicing our Clients with excellence!
- Exceeding Expectations: We want to create raving fans of all our clients
- Customer Satisfaction is Job One: Deliver our Customer Guarantee and the Client Bill of Rights
- No Geek Speak: We speak plain English
- Walk in Your Shoes: Understand the customer perspective and then do what is right
- The Golden Rule: Always treat others the way you want to be treated
- Eating Our Own Dog Food: If it’s not good enough for us, it is not good enough for our clients
- Two Heads are Better Than One: We apply the Power of Teamwork to our client needs
- An Entrepreneurial Spirit: Continuously evolve our services to meet the needs of our clients
- The Power of Feedback: Getting on-going client feedback keeps us continuously improving our service
- Being the Best: Our commitment to excellence is driven by our egos - We simply want to be the best at what we do!
What You Can You Expect From CIO Landing Service?
- Proactively monitor and maintain your IT infrastructure
- Show up on time
- Be available for emergencies
- Be available to ask questions
- Fix problems
- Find and fix problems you didn't know you had
- Remove & prevent viruses
- General maintenance and support
- Be professional
- Knowledgeable and be able to find the answers to problems