January 4, 2024

A “Culture Of Appreciation” Improves Work And Customer Loyalty: Here’s How To Make Your Own

  The desire to feel valued, recognized, and appreciated is universal in Western culture, not only in our personal lives but also in the workplace. According to Great Place To Work’s 2023 discretionary effort study, 37% of respondents said that […]
January 4, 2024

AI Wants To Help Us Shop – Are We Okay With That?

  You’ve probably noticed the little elf helping you around retail stores this year. No, it’s not the teenager at the mall in red-and-white stockings with a felted green hat. It’s AI. Log in to Amazon, and you’ll see suggested […]
January 4, 2024

How to Fortify Customer Data Security as a Modern Business

Image via Freepik Written by Chelsea Lamb In today’s interconnected digital landscape, safeguarding customer data is paramount for businesses of all sizes. Failing to secure sensitive information can result in reputational damage, legal repercussions, and financial losses. To navigate these […]
January 2, 2024

Understanding Smishing: How Text Messages Can Be Used for Scams

The term “smishing” may sound somewhat amusing, but the reality is far from a laughing matter. Smishing is short for “SMS phishing,” and it’s a type of cyberattack that takes advantage of text messages to deceive and defraud individuals. In […]