The CIO Landing ‘Service 10’
10 Core Service Values That Keep Us a Cut Above When Servicing our Clients with Excellence!
- Exceeding Expectations: We want to create raving fans of all our clients!
- Customer Satisfaction is Job One: Deliver our Customer Guarantee and the Client Bill of Rights.
- No Geek Speak: We speak plain English to partner with you and communicate a plan of action!
- Walk in Your Shoes: We take time to understand the customer’s perspective and then follow through-dedicated to 100% success for your IT systems.
- The Golden Rule: Always treat others the way you want to be treated.
6. Eating Our Own Dog Food: If it’s not good enough for us, it is not good enough for our clients-we use what we recommend.
7. Two Heads are Better Than One: We apply the power of teamwork to our client needs.
8. An Entrepreneurial Spirit: Continuously evolve our services so we stay up-to-date in all IT areas so we can meet the needs of our clients.
9. The Power of Feedback: Welcoming on-going client feedback keeps us continuously improving our service.
10. Being the Best: Our commitment to excellence is driven by our egos – Our expert team simply wants to be the best at what we do!
What You Can You Expect From CIO Landing Service?
- Proactively monitor and maintain your IT infrastructure
- Show up on time
- Priority time/availability for emergencies
- Approachable and available to answer your questions
- Fix ALL problems
- Find and fix problems you did not know you had
- Remove & prevent viruses
- General maintenance and support
- Exhibit a professional demeanor at all times
- Extremely knowledgeable in the IT Industry and persistent in looking for answers to all problems-your problem is our problem!