The CIO Landing ‘Service 10’

10 Core Service Values That Keep Us a Cut Above When Servicing our Clients with Excellence!

  1. Exceeding Expectations: We want to create raving fans of all our clients!
  2. Customer Satisfaction is Job One: Deliver our Customer Guarantee and the Client Bill of Rights.
  3. No Geek Speak: We speak plain English to partner with you and communicate a plan of action!
  4. Walk in Your Shoes: We take time to understand the customer’s perspective and then follow through-dedicated to 100% success for your IT systems.
  5. The Golden Rule: Always treat others the way you want to be treated.

6. Eating Our Own Dog Food: If it’s not good enough for us, it is not good enough for our clients-we use what we recommend.
7. Two Heads are Better Than One: We apply the power of teamwork to our client needs.
8. An Entrepreneurial Spirit: Continuously evolve our services so we stay up-to-date in all IT areas so we can meet the needs of our clients.

9. The Power of Feedback: Welcoming on-going client feedback keeps us continuously improving our service.

10. Being the Best: Our commitment to excellence is driven by our egos – Our expert team simply wants to be the best at what we do!

What You Can You Expect From CIO Landing Service?

  • Proactively monitor and maintain your IT infrastructure
  • Show up on time
  • Priority time/availability for emergencies
  • Approachable and available to answer your questions
  • Fix ALL problems
  • Find and fix problems you did not know you had
  • Remove & prevent viruses
  • General maintenance and support
  • Exhibit a professional demeanor at all times
  • Extremely knowledgeable in the IT Industry and persistent in looking for answers to all problems-your problem is our problem!
A person wearing headphones sitting at a desk with computers