If you run your own business, it can take up a lot of your time. For example, you might spend hours manually posting to social media, writing emails, and much more. While these tasks aren’t necessarily hard to do – […]
Customer Relationship Management (CRM) software allows marketing teams to manage customer interactions better, track customer relationships, and monitor customer activity. It also will enable businesses to collect detailed profiles of their customers, allowing companies to target future products and offers […]
Accountability can be a tricky thing when it comes to your remote employees. It’s something that even seasoned managers struggle with. If that’s the boat you find yourself in, take notes! In this article, we’ll outline some simple and effective […]
According to a KrebsOnSecurity article, the recent growth of phony LinkedIn accounts is causing an identity crisis for the business networking site and organizations that rely on it to hire and evaluate new workers. The fake LinkedIn profiles, created with […]
When you’re a business owner, you always look for ways to streamline processes and improve efficiency. A single sign-on (SSO) system is a great way to simplify authentication. It allows users to access multiple applications with just one login credential, […]
There are many reasons why staff may be required to put customers on hold. However, Voice-over Internet Protocol (VoIP) technology can be utilized to ensure that callers do not feel abandoned during this time. In addition, VoIP systems offer the […]
In recent years, the use of advanced technology in the office has increased in popularity among businesses to improve their efficiency, productivity, and effectiveness. Whether running a small or large company, it is important to know that utilizing a dual […]
In order to be successful, it is important for businesses to have a good customer relationship management system in place. However, many small companies make simple mistakes that get them in trouble. If you don’t keep your customer data clean […]
Voice over IP, or VoIP, has become increasingly popular among business owners. However, many business owners ask if VoIP is viable in a landscape where many voice systems are either no longer supported or cost a fortune to upgrade. Your […]